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I'm working on one workflow where I need to set the status of the customer Visit to the hospital in this year for all the months.
In this workflow, If A customer visists in Jan then the status will be the 'New' and if he visits again in Mar then status will be 'Repeat'. If A customer directly visists hospital in Mar then the status for Jan and Feb months are 'Null'. If customer A not visists in April then also the status becomes 'Null'.
I have tried to get the most of the status part in Multi Row formula but, got stuck with only one part where one customer visists in Jan and then again visits in Mar then the status for the Mar month is showing as 'New' where it should be 'Repeat'.
Could anyone please look into the workflow and help me with this?