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Alteryx Designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.

Send email event not working during schedule

Zaid
8 - Asteroid

Hi,

 

I have scheduled a workflow in gallery. I have updated the events tab in the workflow to send an email to a list of recipients if the workflow fails due to some reason by selecting the "After run with errors". I am not getting any email when the workflow fails in the schedule. Just to cross-check, i updated the same workflow to send an email "After Run" and I got the email notification then. 

 

Can anyone please tell me why the event "After run with errors" not sending email notification when the workflow fails in gallery. PLease find the screenshot of the error of the workflow in gallery attached.

 

 

11 REPLIES 11
apolly
Alteryx
Alteryx

Hello All,

 

 

I really apologize about this issue. We made an update to the Email tool and had unforeseen consequences in the Email Events. Our recommendation is to upgrade to the 2019.3 patch release, 2019-3.5.17947. I know this is incredibly frustrating after having just upgraded your Designer build. Again, I apologize about this issue, it was of course not our intention to break this functionality.

 


Please reach out to me with additional thoughts, concerns, questions.

 

 

Thank you,

Alex Polly

fdelapena
7 - Meteor

Confirming that patch 2019-3.5.17947 resolved the issue for me

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