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SOLVED

Send Email if workflow error

thanaporn
5 - Atom

Hi, 

 

I would like to send an email if workflow error. 

I use event they said can't connect to server.

Do I need to fill port? if need, where can I fill it? (I've tried both way)

 

and How can I set error message in each state of my workflow if it is error? 

 

PS. I have used Email Tool before and it sent.

 

Please find the screenshot of the error and setting event of the workflow in attached.

 

Thanks

 

 

3 REPLIES 3
danilang
19 - Altair
19 - Altair

Hi @thanaporn 

 

Have you tried adding the port number to the address

 

smtp.mycompany.com:25

 

Dan

thanaporn
5 - Atom

@danilang  Yes, I tried but still error "Couldn't connect to server"

CesarAccardi
5 - Atom

Hello,

 

I am facing the same issue, just recently upgraded to 2019.4.8 and am receiving error message "Could'nt connect to server" when trying to send e-mail as an event. The same configurations works fine however when using the e-mail tool:

CesarAccardi_0-1581596646681.png

CesarAccardi_1-1581596772611.png

 

 

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