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Schedule Error - FlowChartMode not licensed?

mix_pix
10 - Fireball

Hi,

 

We recently set up a workflow schedule and it ran successfully a couple of times.  Then, on the third and all subsequent runs it failed with the error message "FlowChartMode is not licensed".  Does anyone know what that means?

 

alteryx error.png

8 REPLIES 8
DanC
Moderator
Moderator

Hi @mix_pix,

 

I will send you an email to discuss your error.

 

Thank you!

 

Dan Chapman

Alteryx Client Services

Dan Chapman
Program Manager, Customer Support
New to the community? Get started here.
jason_scarlett
10 - Fireball

Me too!

What is the fix?

jason_scarlett
10 - Fireball

Looks like my license expired :(

DanC
Moderator
Moderator

I was just about to say that this is usually license related. Please contact your Account Executive, or Fulfillment@alteryx.com if you think your license expiring is an error.

 

Thank you!

 

Dan Chapman

Client Services

Dan Chapman
Program Manager, Customer Support
New to the community? Get started here.
mix_pix
10 - Fireball

Yes, this ended up being a total noob mistake. :-)  We had set up our Server with a trial license while our procurement group finalized the purchase and then simply forgot to swap out the trial key for the full key.

 

Once we did that our schedules are running smoothly.

 

-Mike

jason_scarlett
10 - Fireball

One-year newbie here ... our license expired after a year, and I didn't connect the "FlowChartMode" error message with the overall license.

DanC
Moderator
Moderator

Great, @mix_pix! Glad to hear that you are back up and running!


Dan

Dan Chapman
Program Manager, Customer Support
New to the community? Get started here.
DanC
Moderator
Moderator

This is your first expiration so you get a pass. Smiley Happy

 

To be fair, that error is not screaming "License Issue!".

 

Happy Alteryxing to the both of you!

Dan Chapman
Program Manager, Customer Support
New to the community? Get started here.
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