Saving Alteryx Designer Usage Statistics / User Data

[CiaranA]

Hi Alteryx Community,

I'm trying to track Alteryx Designer & Alteryx Server usage statistics across my organisation.

I can track licences / seats used via the licences.alteryx.com portal which is somewhat useful but only picks up people who've obtained the licence key through me. More important for me is usage counts, statistics, and workflows of all Alteryx Designers within organisation.

I tried to follow the below steps but got confused as to what this actually required me to do - Changing the runtimesettings.xml on each designer C: Drive?

https://help.alteryx.com/server/current/admin/Configuration/SaveDesignerUsageData.htm

[AmeliaG]

Hi @CiaranA,

Does your organization do a silent install (i.e. IT-managed, packaged installs) or do users download individually?

Thanks,

Amelia

[CiaranA]

Hey @AmeliaG, thanks for the response.

We are in the process of designing the former - a silent packaged install.

Ciaran

[ChristianR]

Hi @CiaranA

To answer your initial question you will need to change the RuntimeSettings.xml from C:\ProgramData\Alteryx folder for each Designer Installation.

For instance, this is what I have on my local environment:

    <Designer>

        <PhoneHomeUrl>http://localhost/gallery</PhoneHomeUrl>

    </Designer>

Usage data is saved to the same location where your Gallery is installed and you will need to restart Designer on each machine to make sure changes come to effect.

[CiaranA]

Hi @ChristianR

Thanks for your response.

Is it as simple as editing the xml file on each designer instance then with the below code (with our Server name)?

How do you then surface the usage data once this is done on desktop applications?

Thanks,

Ciaran

[ChristianR · Accepted solution]

Hi @CiaranA

Yes.  It is as simple as that.  However let me clarify that you need to use your Gallery URL as specified on your Alteryx System Settings.  Of course if you are using http://localhost/gallery this will not be resolvable from any machine so you need to make sure you are using the server name or DNS if you have one setup.

Once this is setup you have two options to analyse your data:

1. Read the data directly from Mongo Collections using MongoDB Input "usageReports"
2. Use the Server Usage Report.  You can download the corresponding version based on your Server version from licenses.alteryx.com under Alteryx Server section

[AmeliaG]

Hi @CiaranA,

Additional information on the usage data formats can be found here. 

Hope you have a great day!

Amelia

[yuriy]

Alteryx team, looks like this page (https://help.alteryx.com/server/current/admin/Configuration/SaveDesignerUsageData.htm) is referenced in multiple articles in the community, but every time i click on it, it takes me to this page instead https://help.alteryx.com/current/server

Can someone please take a look at that? 

Does anyone have that page saved?

Thanks

[Dynamomo]

Hi @AmeliaG!  Could you or one of the team update the link that you and others have shared cause it doesn't really go anywhere useful anymore.  Thanks!

[NatalieH]

Thanks for reporting. I've updated the link. It now goes to https://help.alteryx.com/20213/server/environment