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Alteryx designer Discussions

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Salesforce input tool

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Meteoroid

I'm not able to run the downloaded Salesforce input tool. Some connection error after it ran python connection. Version of Alteryx 2018.3

Moderator
Moderator

Hi Prashant,

 

Thank you for posting!

 

Could you add a screenshot of the error message please ?

 

Kind regards,

 

Paul Noirel

Sr Customer Support Engineer, Alteryx

Meteoroid

Capture.PNGAfter Clicking "INSTALL"Capture1.PNGError Message after few mins

Thanks

 

Moderator
Moderator

Hi @Prashanth,

 

Thank you for the screenshots.

 

Some tools based on Python SDK needs to download and install libraries to work. This is the case of the Salesforce tools.

 

You need to make sure that Designer can access pipy.python.org.

 

Kind regards,

 

Paul Noirel

Sr Customer Support Engineer, Alteryx

Meteoroid

Hi Paul,

 

Would you be able to suggest way that I can access the pipy.python.org. Can you guide me to install the required libraries.?

 

Thanks

Moderator
Moderator

Hi @Prashanth,

 

Does your machine use a proxy to connect to the internet ? This could be verified at the bottom of tab Advanced when you check menu Options, User Settings, Edit User Settings.

 

If proxy is not enabled/used, I would suggest to check with your IT team if they can give you access to pypi.python.org. 

Libraries are expected to be installed with the tool itself.

 

Thanks,

 

Paul Noirel

Sr Customer Support Engineer, Alteryx

Meteoroid

Hi Paul,

 

Thanks for the reply but I don't use any proxy.

Capture.PNG

I am having the same issue. Any other methods to install Salesforce Input?

Moderator
Moderator

Hi @patfarrow3 and @Prashanth,

 

If your issue is caused by a proxy configuration, you could try the following:

 

1. Retrieve your proxy configuration from Windows Control Panel and "Configure proxy server".

a. Then click on Connections tab

b. Click on LAN settings

c. Write down the address (in my example: http://127.0.0.1/myPac.pac)

 

PAC_configuration.png

 

 

 

 

 2. Create a file named pip.ini located in C:\Users\%YOUR_LOGIN%\AppData\Roaming\pip where %YOUR_LOGIN% is your Windows login.

Note that you may have to create the pip folder

 

3. Edit pip.ini with following :

 

[global]
proxy=%ADDRESS_FROM_1.c.%

Example from above:

[global]
proxy=http://127.0.0.1/myPac.pac

4. Try installation again

 

Thanks,

 

Paul Noirel

Sr Customer Support Engineer, Alteryx

 

 

 

Meteoroid

Paul-

 

I've been trying to get one or the other of Alteryx's tools to output to Power BI to work. I've worked a few times with Paul Treece but haven't had success.

 

On our latest attempt, we installed Alteryx 2018.3. The main problem now appears to be the python library. 

 

I enabled our corporate proxy in windows, and enabled Proxy Settings in Alteryx.

 

Then I tried using the automatic configuration script you provided, along with creating a pip.ini file. The error is the same. 

newError.PNG

 

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