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Alteryx designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.
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SMTP issues

Asteroid

Hi,

 

There appears to be a glitch in 2018.3 version.

 

I can create a text input with the Email output tool working fine.  I can run it and it sends the email.

 

When i try to do it as part of a module, it creates the following error:

 

Designer x64      The Designer x64 reported: Error running Event #1: Unable to send email: "Error with Recipients: xxxxxxxxxxxxxxx@essentra.com; fffffffff@essentra.com; eeeeeeeeeeee@essentra.com; hhhhhhhhhhhhhh@essentra.com; wwwwwwwwwwwww@essentra.com"

 

I have removed the actual email addresses.

Can anyone help here?

Moderator
Moderator

@rmwillis1973 - I would check with your internal team to check your SMTP logs - if the email is sending from Alteryx, then it looks like perhaps your SMTP server is sending an unexpected response back

Sophia Fraticelli
Premium Support Advisor
Alteryx, Inc.
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