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SMTP fails in Mail Tool after switching to version 2018.3.4.51585

By specifying the SMTP (i.e. entering my company's SMTP Server) in the SMTP input box, I was able to use/modify the Mail Tool after upgrading to 2018.4 


I have tried doing this in 2018.4 as well but it will not work. I have spent hours now with my IT team trying to figure this out, but nothing is working. I can't believe they would change this for such an important feature for the product without introducing a way to make it work properly.

I had the same issue and it was easily resolved by setting the "SMTP" as "" in the email tool 

XX = my company name.  I hope this helps you!