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Render tool PDF, bold an italic are not available

parefr
5 - Atom

Hi,

I have a render tool of a report text that has bold and italic Arial font.  When rendering the PDF file, I get a warning message and the bold or italic text shows as normal Arial font in the PDF file. The font is installed on my PC, what could be the source of this issue?

 

Error message

parefr_0-1603865935816.png

 

This is the Browse tool view

parefr_1-1603866126890.png

 

This is the actual PDF

parefr_2-1603866188983.png

 

 

1 REPLY 1
grazitti_sapna
17 - Castor

Hi @parefr , try restarting Alteryx and then run your workflow again, as this worked for me once I faced this issue. If still you are facing the same issue try connecting with the Alteryx support at support@alteryx.com.

 

Also, I tried creating a temporary pdf it works.

grazitti_sapna_0-1603866991148.png

 

 

Thanks.

Sapna Gupta
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