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Reached limited amount of times for advanced certification exam

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7 - Meteor

Hi, my laptop crashed while I was attending advanced certification exam 2 days ago. So I didn't continue the exam after repairing computer.

 

Today, when I try to restart the exam. The system popped up an error message below.
 
Does anyone counter same issue? 
 
Thanks
JesAnnotation 2020-01-12 180625.png
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17 - Castor
17 - Castor

Hi @Jes_Li 

 

Contact certification@alteryx.com and they should be able to sort it out

 

Dan

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5 - Atom

Hello Jes, 

 

last weekend when I tried to attend my certification exam and the system popped up your error message.

Do you write to certification@alteryx.com as suggested? Do they fix the problem? 

 

I am doing this questions because I am not finding the correct procedure to fix this issue. 

 

Many thanks, 

Luigi 

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