R modules suddenly unable to load AlteryxPredictive package

[SCLB]

Hi All

Suddenly our R workflows have stopped working and are producing the following error (for three team members). Any ideas on what the cause is or how to resolve it would be much appreciated 

R (21)    Error: package or namespace load failed for 'AlteryxPredictive' in loadNamespace(i, c(lib.loc, .libPaths()), versionCheck = vI[[i]]):

    R (21)    there is no package called 'rlang'

[mgstaff]

DId anyone solve this? having the same problem

[SCLB]

Hi, sorry for the slow reply, I've been on holiday. Yes we did solve the problem. It was due to conflicts between Alteryx R libraries and other R library installs. It was caused because I was loading R libraries (install.packages) within the R module that were already installed in the Alteryx R library and should have just been called with the library() function. I had to delete and reinstall the Alteryx Predictive Tools.

Hope this helps

[Sara_T]

Hi,

We are having the same problem and just uninstall and reinstall doesn't fix it. Any other suggestions?

It is a vital part of Alteryx we can't use becuse of this so I hope someone can help us!

[SCLB]

Hi - make sure you are not installing any packages in your R module that conflict with existing packages in the Alteryx R library. Matt Hochstein helped me sort it all out - try emailing support if all else fails, they were awesome.