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Hi, sorry for the slow reply, I've been on holiday. Yes we did solve the problem. It was due to conflicts between Alteryx R libraries and other R library installs. It was caused because I was loading R libraries (install.packages) within the R module that were already installed in the Alteryx R library and should have just been called with the library() function. I had to delete and reinstall the Alteryx Predictive Tools.
Hi - make sure you are not installing any packages in your R module that conflict with existing packages in the Alteryx R library. Matt Hochstein helped me sort it all out - try emailing support if all else fails, they were awesome.