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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Power BI Output tool unable to connect (VM + VPN)

antoine_pac
7 - Meteor

Hi,

 

I'm using the Power BI Output Tool for the first time and I face an issue.

Locally, I successfully uploaded a dataset to my workspace using Designer. But if I use the same workflow on a VM (with VPN) I'm getting the error : "failed to connect to platform power bi".

 

I guess there is a problem with the VPN, but do you have any solutions ?

14 REPLIES 14
antoine_pac
7 - Meteor

Hi@VojtechT , I finally get the following expected log file.

VojtechT
Alteryx
Alteryx

thank you for the log. it's clear that this is not caused by the SSL validation error, but for some reason you are not able to reach the endpoint, so there is probably something in your network preventing you from accessing the resource.

what happens if you try to access https://login.microsoftonline.com/common/oauth2/v2.0/token in your browser? 

I get nice html page saying "AADSTS900561: The endpoint only accepts POST, OPTIONS requests. Received a GET request." error. That means I am able to get there. What about you?

Vojta T., PM for Data Connectors
Try our Beta data connectors at https://bit.ly/3Ae8HgY
VojtechT
Alteryx
Alteryx

Hi @antoine_pac ,

could you please try the SSL version of this Beta release? On the VM where you had the issues with connecting. Just make sure to use Designer 21.3.1 to avoid the issue with CEF. thank you

Vojta T., PM for Data Connectors
Try our Beta data connectors at https://bit.ly/3Ae8HgY
NPT
8 - Asteroid

Thanks, @VojtechT.

 

I did get a reply from Altery Support stating that it is a known issue and I should downgrade. 

 

~ Nathan

VojtechT
Alteryx
Alteryx

Hi,

 

the blank screen issue has been resolved. Please upgrade to Designer 21.3.3 and install latest Power BI 3.1.0 tools. 

@antoine_pac , the original issue was a different one, though. Please let me know if the latest version solved the issue or not.

Vojta T., PM for Data Connectors
Try our Beta data connectors at https://bit.ly/3Ae8HgY
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