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SOLVED

Paid License e-mail not registering in the serial number

BAvitia88
8 - Asteroid

Greetings, 

 

I have a paid license and need to submit a case, however there is no serial number = email on the application. 

 

How do I add it? so that my email is linked to the account and my email recognized to submit a case. 

2 REPLIES 2
AkimasaKajitani
17 - Castor
17 - Castor

Hi @BAvitia88 

 

Please confirm this url. There is how to change the serial number(e-mail) at this post.

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/How-to-Change-Your-Licensed-Email-A...

 

BAvitia88
8 - Asteroid

Thank you

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