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SOLVED

PDF input error

Kucsi
8 - Asteroid

Hi Community!

 

I've faced some issue, with the pdf input tool.

Previously it worked, but i've updated to the newest alteryx version (2021.3), and it gives me an error msg that the pdf input tool doesn't works with this version.

This is the tool:

https://gallery.alteryx.com/#!app/PDF-Input/5b685aff0462d710907f7a3b

 

I've followed the steps what are in this video, but nothing chan

https://www.youtube.com/watch?v=0aM9YqC1Uuo

 

How should i contact with this issue?

 

Thanks in advance,

Kucsi

6 REPLIES 6
cgoodman3
14 - Magnetar
14 - Magnetar

Can you share what the error message is? Depending on what version of Alteryx you’ve updated from there might be a change in the version of R which could potentially cause the issue.

Chris
Check out my collaboration with fellow ACE Joshua Burkhow at AlterTricks.com
RishiK
Alteryx
Alteryx

@Kucsi I have exported the tool within a workflow. Can you try to open it and see if you can access the macro?

Kucsi
8 - Asteroid

Kucsi_0-1631007708418.png

Here is the error msg.

Thanks!

 

Kucsi
8 - Asteroid

I've tried, it gives this error msg: 

Kucsi_0-1631007748091.png

Thanks!

RishiK
Alteryx
Alteryx

@Kucsi I found a previous link whereby updating your R packages should solve the error you were having originally:

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/PDF-Input-tool-Error-Message/m-p/80131...

Kucsi
8 - Asteroid

Thanks! It worked!

 

Just a side note: when i've deleted rcpp folder, the r.exe couldn't find it, so i reinstalled the whole alteryx, and left the rcpp folder as it was, and updated with R, then it worked.

 

Appriciate your help!

Kucsi

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