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SOLVED

PDF Input tool Error Message

AT_AYX
8 - Asteroid

Hi everyone,

 

I tried the PDF Input tool found in the gallery and I stumbled upon this error : "PDF Input (14): BatchPDFInput (26): Record #1: Tool #2: Error: .onLoad failed in loadNamespace() for 'pdftools' ".

 

So I followed a link for solving the issue and installing the missing R package from the gallery.

 

However, the error still persists and I was just wondering why it didn't work.

 

Please, if you could help me resolve the issue.

 

 

Link:  https://www.youtube.com/watch?v=0aM9YqC1Uuo&t=123s&ab_channel=NathanPatrickTaylor

PDF Input: https://gallery.alteryx.com/#!app/PDF-Input/5b685aff0462d710907f7a3b  

Installing R packages: https://gallery.alteryx.com/#!app/Install-R-Packages/5d9264328a933711e447387c 

Snapshot:

 r.PNG

13 REPLIES 13
Gualigee
8 - Asteroid

I am running into the same problem. 

Gualigee_0-1667068757247.png

I did not see a file called rcpp. @someotherguy @OllieClarke Thank you!

OllieClarke
15 - Aurora
15 - Aurora

Hi @Gualigee 

 

RCPP is another R package which needs to be updated if you've upgraded Alteryx. As has been mentioned in this thread by myself and @AnthonyFic the upgrade in R versions requires an update in a number of packages. 

The easiest way to do this is to find the version of R installed with your version of Alteryx ("C:\Users\[username]\AppData\Local\Alteryx\R-[r version]\bin\R.exeon a non-admin install). Double click R.exe to run it and then use the command

 

update.packages()

 

This will then ask you whether you want to update all the packages installed. I said yes to all of them, but the 4 required are (from @AnthonyFic's post)

pdftools

qpdf

tesseract

Rcpp

 

This should fix your problem

 

edit:

The reason you don't see Rcpp in your R-library, is that (I believe), for packages installed by default rather than installed by users, the filepath is: "C:\Users\[username]\AppData\Local\Alteryx\R-[r version]\library"

Gualigee
8 - Asteroid

Thank you for your reply, @OllieClarke 

Gualigee_0-1667221446298.png

I clicked on the above icon. After I ran the command, it says "pdftools will not be updated". 

Gualigee_1-1667221496973.png

They kept asking if I needed to installl this and that but I need not see the following:

qpdf

tesseract

Rcpp

Can you please advise what I should do next?

Thank yo u very much.

 

OllieClarke
15 - Aurora
15 - Aurora

@Gualigee it looks like you've got multiple R versions installed, and multiple libraries too. That's not an issue in itself though. Once you've updated the packages, and tried to use the PDF Input tool in Alteryx, what happens?

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