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SOLVED

Output to PowerBI connection issues

Bigmonki
8 - Asteroid

Hi All, 

 

I am looking for some help with the Power BI Output tool

Bigmonki_0-1613661782229.png

I have the Tenant ID, Client ID and Client secret, if I choose the 'Refresh token' option to login, it appears I get an element of success. By this, I mean it allows me to select a Workspace and either create a dataset or update an existing one. I can see datasets in the workspace I select.

 

The issue arises when I run the workflow, I get two messages:

'Could not connect to Power BI service. Please check your network connectivity'

And then a long traceback message (attached as a document)

 

Our company uses 2FA and we are not sure if this may be causing an issue, also, being relative novices at anything technical, we are not sure if the 'Redirect URL' is correct, we have used, but this is because we are not sure what to put in here.

Bigmonki_1-1613662284834.png

Any guidance anyone can give would be useful

 

3 REPLIES 3
Aguisande
15 - Aurora
15 - Aurora

Hi @Bigmonki 

Regarding the redirect URL, I'm using the same one and works great.

I'll go with the 2FA. Maybe trying to establish a connection without it, just to check.

SabrinaCB
Alteryx Alumni (Retired)

Hi @Bigmonki if you are still running into that issue you can try to copy over the SSL certificate from your browser into the tool's Python code: https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/SSL-CERTIFICATE-VERIFY-FAILED-error... (Please disregard the code modifications for the Salesforce tool in the comments)

 

That may or may not resolve the issue. We sometimes see this when the tool is not properly using a proxy Server if there is one in place that does SSL inspection. (It's not rare for the tool to connect on the front-end, but then have an error during run-time with this issue)

If you need assistance with this issue and can contact Alteryx Support we'd be happy to help. Please provide your version of Designer as well as a screenshot from Internet Options --> Connections --> LAN Settings like so:

SabrinaCB_0-1615289081808.png


Hope that helps!
Sabrina

Sabrina Blanck
Sr. Customer Support Engineer – Connectors SME
Alteryx, Inc.
Bigmonki
8 - Asteroid

@SabrinaCB Hi, support walked me through this solution and I can now connect. There is still an issue if you don't use a refresh token option to log in, but we are pretty much convinced that this is due to 2FA.

 

Thanks for the help and advice, sorry for the delay but been on leave for a week and still trying to catch up. 🙂

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