New Email Tool Error: bad allocation

[JBraithwaite]

Hi,

I have built a workflow that builds a PDF report and sends this as an attachment to a pre-determined list of recipients. When running this workflow on my desktop installation of Alteryx it runs successfully and an email is sent.

However, when I attempt to schedule this workflow (using Desktop Scheduler) it does not work successfully. I get the following error message:  New Email Tool Error: bad allocation

Has anyone else come across this issue, how can this be resolved.

Thanks in advance,

Jordan

[JohnMaty · Accepted solution]

Here is what I found.  The New Email tool does not like the email body if there is any type of formatting.  When I took the boilerplate email text body and made it into a field, and then pointed the tool to the field rather than the body, it worked.  It even worked with multiple emails and multiple attachments.

[ntobon]

@JohnMaty  Awesome news! Thanks for the update. Please mark your post as Solution

[JohnMaty]

Does not look like I can do that to my own post!

[JBraithwaite]

My answers are:

1. Alteryx Admin Designer Version 2019.3.2.15763

2. Doesn't work when re-saving

3. It works without the attachment

Appears the attachment is the issue

[FrootLoops]

Thanks! It works for me as well when making the text body into a field.

[ntobon]

Did try the workaround (for the body of the email use a field instead of typing the text body)?

[JBraithwaite]

The workaround works. Thanks for your help