This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). To change your cookie settings or find out more, click here. If you continue browsing our website, you accept these cookies.
I am looking at Alteryx Designer. I really like the trial so far. Can anyone explain how the licensing works? For example, if someone should leave the company, how can I reassign the license? The sales team acted like this is the first time they have ever received that question and that if it should happen, it's something their Fulfillment team would need to figure out a "work around". It sounded absurd to me. Can anyone with experience set me straight on how the subscription works?
There are no issues at all if you need to change the email address that is assigned. The fulfillment team will change it. You are paying for the license, whoever is tagged to it can be swapped. They will know better, but I just facilitated it through my sales rep and fulfillment. It is a good team!
So, there is no central management for a company admin to assign and re-assign licenses? It has to go through the sales / fulfillment team? As long as the turn around time for something like this isn't long, I don't have a problem with it. They actually stated they would need to figure out a "work around" to change the license assignment. Perhaps it's just a newer sales person that doesn't know the product.