Issues with Desktop Scheduler since installing 2019.3.5

[mb1824]

I am running Alteryx Designer + Desktop Automation

I installed 2019.3.5.17947 (the Admin version) yesterday.

Now when I try to “View schedules”, I get the below message.

When I try to add a New schedule, I don’t have the option to click “My Computer” (see 2nd screenshot) as per the Help guide at https://help.alteryx.com/2019.3/ScheduleNewJob.htm?Highlight=Scheduler

What have I done wrong?

[KaneG]

First thing to check here is that the AlteryxService is running. 

Open Task Manager and check Services for AlteryService

[mb1824 · Accepted solution]

The Service was stopped

I resolved the issue with help from Support

Alteryx wiped out my licenses at their end and asked me to:
1. Delete the Flexera License Manager folders in the following locations:
+ C:\ProgramData\SRC
+ C:\Users\(username)\AppData\Roaming\SRC
2. Open Alteryx Designer as Admin priviledge and activate again