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Alteryx Designer Discussions

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Issue Downloading 2020.3 - Python Dependencies

AdamAlamo
5 - Atom

Hi All,

 

I've downloaded Alteryx and used prior and never had this issue but on my corporate laptop I'm trying to install Alteryx and continue to get stuck at installing python dependencies. 

 

I have tried the previous linked troubleshooting threads as well as have waited hours multiple times and nothing has worked.

 

Would anyone have any tips? I am installing as an admin and have admin credentials. 

 

Thanks! 

3 REPLIES 3
BrandonB
Alteryx
Alteryx

I would let it run for 30 mins to an hour before trying this, but it may be a stuck Python process. Please see the following article: https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Installation-stopped-on-Python-Depe... 

AdamAlamo
5 - Atom

I've tried that, but in my CPU section I do not see any Python installing which is the odd part

BrandonB
Alteryx
Alteryx

Interesting, this might be a good one to get support@alteryx.com looped in on. Would you mind sending this over in an email to them? We may need to look at some logs to understand where things are getting hung up. Sorry for the inconvenience! I'm sure we will be able to get this sorted out for you. 

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