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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Installation problem - BigQuery tool 3.0 on Alteryx Admin Designer Version: 2021.1.3.22649

zuriel
5 - Atom

Hi

When trying to install the tool - 

I come across the following message-

 

An error occurred during installation.

WARNING Url 'C:\Program Files\Alteryx\bin\Miniconda3\Common_Config\wheels' is ignored. It is either a non-existing path or lacks a specific scheme.

 

inst_prob_bigquery.png

 

 


I would be happy for help on how to overcome the problem.
Thanks!

5 REPLIES 5
KilianL
Alteryx Alumni (Retired)

Hi @zuriel ,

 

as an Alteryx user, you can contact our support team to troubleshoot any errors or bugs you might encounter.

 

You can submit your case here: https://community.alteryx.com/t5/Support/bd-p/SupportPage

apathetichell
18 - Pollux

I couldn't get the BQ tool to load at all - I made it past that part and it crashed. I set up a generic ODBC link and it works fine - at least for my needs...

apirzad1
7 - Meteor

was there a resolution to this issue? I am trying to install this tool on Alteryx Designer 2021.4.2, and am getting the same error. I have opened a ticket with Alterxy, However I am hoping if someone found a solution they can share. 

apathetichell
18 - Pollux

The problem here is that Alteryx doesn't need a specific BQ tool - it needs better support for the BQ ODBC driver. But you have the dreaded python environment issue. There's many many threads that are devoted to fixing this issue. None are perfect.

 

Try: https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Errors-Occur-When-Installing-Packag...

barcris
5 - Atom

Were you able to solve the problem?

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