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Installation of Power BI Ouput tool v2.1.0 fails

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Atom

I am trying to install the Power BI output tool. These are my steps:

1. I have following Alteryx: Alteryx Non-Admin Designer, Version 2018.4.5.55178

2. I downloaded the tool from the gallery

3. In my download folder I changed it from power_bi_v2.1.0.zip to power_bi_v2.1.0.yxi

4. I opened the power_bi_v2.1.0.yxi.

5. After quite a while I get the error:

An error occurred during installation of the Python tool.

No matching distribution found for azure-common==1.1.14 (from -r requirements.txt (line 1))

See the also the picture below.

 

What should I do now?

 

Thanks

George

 

 

Alteryx power bi installation error.png

Moderator
Moderator

Hi @GeorgeB

 

It looks like the tool is having issues connecting to the url to download the required packages. Can you please follow these steps and then re-install the tool?

1. Create a file called pip.ini (case is important) under: %APPDATA%\pip 

(on your machine, this should look something like C:\Users\my_account\AppData\Roaming\pip where my_account is the Windows username)

2. If the folder pip does not exist, please create it in this location
3. In the pip folder, the pip.ini file will have to be created if it does not already exist

4. Open pip.ini and add the following content:

[global]
trusted-host = pypi.python.org
pypi.org
files.pythonhosted.org


Please be sure to type exactly as shown above.

Then, please try to reinstall the tool. If you are still facing issue, feel free to contact us at Alteryx Support and we can look into it further.

Sophia Fraticelli
Customer Support Engineer
Atom

Dear Sophia

 

Thanks for replying

I now get the next error. I will contact the support as you suggested.

 

Best regards

George

 

Alteryx power bi installation error 2.png

 

 

ACE Emeritus
ACE Emeritus

Hi @SophiaF

 

I am also having issues with the installer. 

 

It is stuck on the message in teh screenshot attached, and has taken over an hour. Clicking OK cancels the install. 

 

Not sure what to do. 

 

kr

power bi install.PNGPowerBI Output stuck here

 

 

Alteryx Everything, Leave no one behind.
Atom

Hello

 

I got it installed when doing home office, not being in our company's network, just connected by VPN.

 

Best regards

George

Moderator
Moderator

@GavinAttard this is a slightly different error - you were able to download the packages but for some reason they are taking a long time to install. Do you have a PythonDependencyInstall.log file in the tool directory you could share?

Sophia Fraticelli
Customer Support Engineer
ACE Emeritus
ACE Emeritus

@Sophia - Yup, opened a new thread with issue and solution.

Alteryx Everything, Leave no one behind.
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