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SOLVED

Install MAPI client ?

Archaeopteryx
10 - Fireball

ave provided two screen shots of an Alteryx workflow that uses MS Access as an asset. MS Access is used to receive incoming inbox mail to a table. Alteryx then reads and parses this information.

 

When I first load the workflow into Alteryx, I get this below error message:

alteryxOutlookMessage1of2.png

 

 

 

When I run the workflow, I get the below error message:

 

 

alteryxOutlookMessage2of2.png

 

My machine is a 64 bit, Windows 10 Enterprise. Outlook is installed and Outlook is the Client.

This workflow works on another associate's machine, and he and I both cannot find the reason why it will not run on mine. Our machines and software seem identical.

 

What is it that we could be missing?

 

Thanks,

Chris

11 REPLIES 11
David_ww
5 - Atom

Hi Sagarika,

 

I was unable to resolve the MAPI issue, but went for an alternate solution, which is to forego MS Access and have Excel directly sourcing emails from Outlook using VBA. Hope this works for you.

Sagarika_k
6 - Meteoroid

@David_ww Thank you for your response. I did had a chat with the Alteryx Production Support team, even the engineer faced the same error when tried to replicate on his machine, he then suggested me to raise a case for Alteryx team to further help on the issue. Let's see if not I will have to resort to some other way similar to what you had to do.

 

Thanks Again for your response and have a nice weekend!

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