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Alteryx Designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.

Insight Tool help

gkimminau
6 - Meteoroid

Tyring to get the Insight tool to give me a chart that i can filter by Full Name field.  It keeps kicking me out of the filter every time I go to it.  Trying to figure out if I have a bad Alteryx installation and need to re-install 

7 REPLIES 7
grossal
15 - Aurora
15 - Aurora

I don't have a fix for you, but I came across the same issue with my 2020.1 installation. A colleague with 2019.4 had also issues with the filter. 

 

Hopefully someone else can tell us what's going wrong.

gkimminau
6 - Meteoroid

I am running 2020.1, so I hope that it is not a version issue.  Did you ever get it working?

grossal
15 - Aurora
15 - Aurora

We weren't able to figure out a solution, that's why I really hope that someone here will help you.

 

(we did not make a post because we also had some server issues related to it and wanted to make sure the server is fine and that isn't related to our server problem)

gkimminau
6 - Meteoroid

FWIW, the 'Add Filter' function in the Insight tool is not working in version 2020.1.5.  I downgraded to version 2019.3.6 and it does work in that version.

ZTerry
Alteryx
Alteryx

Hi All,

 

I hope all is well! This has been reported as a bug within our Insights Tool. The defect number is DE23808 . 

 

This defect will be fixed in a future release of Alteryx Designer. 

 

Please let me know if you have any questions.

 

Thank You,

ZT

grossal
15 - Aurora
15 - Aurora

Thanks for coming back at us @ZTerry. Can you post an update here when it's fixed or set my mail on the notification list?

 

I'd love to try it out when it's fixed.

ZTerry
Alteryx
Alteryx

@grossal 

 

Yes! I will post to this discussion board once the defect has been resolved.

 

Thank You,

ZT

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