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Hi, I've messaged via the form on Alteryx's website but no one has contacted me. We're considering purchasing Alteryx on a server basis but my 14 day trial ran out before I was able to test the functionality sufficiently. How do you contact someone in Alteryx who could possibly extend the trial?
Sorry to hear that your having issues with someone contacting you - this is typically not the case but you can contact Alteryx several ways. Please go to this Alteryx site: https://www.alteryx.com/contact-us
You will see the # you can call or better yet - fill out the Reach Out To Us & someone will get back with you within a short while...
I did not find an entry in the UK but everywhere else – go figure… I opted to call & forward your Community Contact info to the US account owner so that he can take care of you. Looks like he is out of our US CA office so please give him a bit of time to respond.
Thanks Phil, I have already been in contact with Thomas but he is tied up with the new contract negotiations at the moment. I'm just looking to extend a trial period as in the UK we don't know if this product is something we wish to purchase, Thomas is US based and we're a separate independent entity so don't necessarily use the same software.
Certainly when we were looking to purchase Tableau I had no difficulty extending the trial period but Alteryx appears to be much more difficult, we can't purchase without having tested to see if we can work with the software so I'm stuck between a rock and a hard place at the moment.