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Drives for Full data are shipped quarterly. You should receive a FedEx tracking notification whenever a new shipment goes out. If you need to request a full drive (containing Experian Demographics, Experian ConsumerView, and the Dun & Bradstreet business list), please email email@example.com. Because of the size of the Full bundle, most customers receive their data via physical shipment, but downloading from S3 is also an option. Please email firstname.lastname@example.org if you're interested in trying S3.
Spatial Data customers receive their data via FTP by default. The contact listed as the ship to contact will receive an email informing that new data is available. Spatial Data customers can be switched to a removable USB drive if preferred (email Fulfillment).
See 1 and 2 - you should receive notifications in the future.