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Hi David - We have a daily workflow that runs to manage beta approvals. Beta participation is gated by two factors: 1) Is the applicant a Customer or not and 2) Does sales approve. If both requirements are met, applicants are converted to participants and notified of that fact via an email from firstname.lastname@example.org. So we expect at most a 24 hour turnaround.
Here are some common things to validate if you are not receiving an approval:
Are you using corporate email address? If you are using a non corporate email address we dont know if you're a customer. USE your corporate email address.
Sales Approval - If account is in good standing, beta program asks Sales to ‘opt-in’ and confirm beta participant account is allowed to participate in the beta program. NOTE: Check with your sales rep as they will receive an email asking them for approval within 24 hours of receipt.
Have you applied to the latest beta program? Here is a link to all currently available beta programs, make sure you sign up for any current opportunities.