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SOLVED

Google sheet output is blank!

aalba003
7 - Meteor

Hi everyone,

I have been trying to use the Google sheets output tool, but is not working.

I could connect with my google account, and I can also input data from Google sheets to my workflow. However, the output is blank, even though there are 26 fields as output.

Thank you!

8 REPLIES 8
DanielMS
Alteryx
Alteryx

Hi @aalba003,

 

What version of the tool/designer are you using? Is it the latest?

 

Do you have any error messages appearing?

 

What login method are you using User or Developer?

 

Is this happening with any file or just one in particular?

 

What file types are contained in your data?

 

Can you turn on your macro messages as well. You can do this by clicking on the white canvas, Runtime tab in the configuration window, Show All Macro Messages.

 

Thanks,

 

Dan

 

aalba003
7 - Meteor

Hi @DanielMS , how are you?

 

I am using 2018.4.3 Version

No error message (just warnings and messages)

I am logged in using the User Method

It is the first time that I use the 'Google Sheet Output tool'

The data that I am using is coming from 3 different Google Sheets (I also logged in using the User method)

And I turned on my 'Show all macro messages'

 

Thank you!

 

clipboard_image_0.png

DanielMS
Alteryx
Alteryx

Hi @aalba003  I am good you?

 

Do you get messages that appear next to the Google Sheets Output tool, could you upload them please?

 

Thanks

 

 


aalba003
7 - Meteor

I am good!

 

There are no messages next to the Google Sheets Output tool.

 

clipboard_image_0.png

DanielMS
Alteryx
Alteryx

At the bottom in the result window there should be a list of messages similar to the picture you sent earlier, scroll through them until you can see "Google Sheets Output" and can you send me them.

aalba003
7 - Meteor

Sure!

 

clipboard_image_0.png

clipboard_image_1.png

DanielMS
Alteryx
Alteryx

Hi @aalba003,

 

I think the best way forward from here for a faster resolution is to contact support at :

support@alteryx.com

 

Sorry I couldn't be of more use.

 

Dan

aalba003
7 - Meteor

Hi @DanielMS 

 

Thank you so much for you help!

 

I just sent an email to them!

 

Thanks!!!!

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