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Get rid of message showing up every time I start Alteryx

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Asteroid

This pops up every time I open Alteryx:

Capture.PNG

 

 

Is there any way to get rid of it? I've already done the tour and have no need to see it again.

 

Running Alteryx 2018.3 (non-admin version)

Quasar

Hi James

 

In your user settings, Options->User Settings->Edit User Settings, there's a check box for Show Learning Guide at startup.  Uncheck this box

 

Settings.png

 

Dan

Asteroid

Hi @danilang,

 

Thanks for the reply. Strangely that box is already unticked, yet the problem persists.

 

This might be tied to my other post about the tool palette not remembering its saved configuration when restarting Alteryx (https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Tool-palette-resets-to-default-when-re...).

Quasar

Do you have multiple copies of Designer Installed?  Perhaps one Admin and one non-admin.  That way, double-clicking on a workflow may launch one copy, but you regularly open the other from the start menu.

 

Dan 

Asteroid

As far as I can tell there is just the non-admin version installed:Untitled.png

 

 

I get the same results when opening Alteryx via the start menu / task bar, or by opening a workflow from Windows Explorer.

Quasar

Do you ever start Alteryx with different credentials?  The user settings are stored here 

 

C:\Users\%USERNAME%\AppData\Roaming\Alteryx\Engine\2018.3

 

so if you run with different users, you'll get different settings.  

 

Dan

Asteroid

Hi Dan,

 

Really appreciate your help!

 

I'm the only user who has ever used Alteryx on this machine so there shouldn't be any issues there. Checking the User Settings file has the following line:

 

<DefaultTempFilePath NoInherit="True">C:\Users\[my username]\AppData\Local\Temp\</DefaultTempFilePath>

Should there be a line in the User Settings XML file to reference the learning guide? I can't see anything - yet the other settings seem to show up:

 

<RunAtLowerPriority value="False" NoInherit="True" />
<EnableDataProfiling value="True" NoInherit="True" />
<PopupFinishDialog value="True" NoInherit="True" />
<SendUsageStats value="True" NoInherit="True" />
<DisableAutoConfig value="False" NoInherit="True" />
Quasar

It looks like the Guided Tour popup that you're seeing and the Learning Guide controlled by the settings are 2 different things.  The Learning Guide is a workflow that opens in Designer that helps with making your first workflow.

 

I've only ever seen the Guided Tour popup once or twice, and I don't know how to control it.  

 

Maybe one of the moderators like @TrevorS can chime in with a solution.

 

Dan

Moderator
Moderator

Hello James! 

Could you please let me know a little more about your setup? Are you running Alteryx on a Virtual Machine? Or is this on a standard desktop?

Additionally, what happens when you open a saved workflow to open Designer, do you still get the same popup?

Asteroid

Hi @TrevorS,

 

Thanks for the reply. I'm running Alteryx Non-Admin Designer 2018.3.5.52487 on a standard desktop on Windows 7 Enterprise. 

 

I get the same popup regardless of how I open Alteryx - from a saved workflow or from the start menu/taskbar.

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