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Alteryx Designer Desktop Discussions

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SOLVED

Fuzzy match - Can't save match style

Williug
5 - Atom

Hi, 

 

I'm trying to save a fuzzy match style and when saving, it ask to be administrator or Power user which I am.  I'm using the admin version, running as admin, and still can't save it

 

Can you help ?

 

9 REPLIES 9
DiganP
Alteryx Alumni (Retired)

@Williug Can you reopen Alteryx Designer as an Admin? Right click on designer and run as admin. 

 

 

Digan
Alteryx
Williug
5 - Atom

I'm already starting it as admin as you said, and it still doesn't work

Williug
5 - Atom

I'm already starting it as admin as you said, and it still doesn't work

NickSm
Alteryx
Alteryx

@Williug 

 

Editing / saving a new fuzzy match setting attempts to save it to a folder within Alteryx Program Files.  Could be a case where something on your end is preventing you from writing to this folder, as shown in this post:

 

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Trying-Fuzzy-Match-Seeing-quot-You-mus...

ScottG
Alteryx Alumni (Retired)

Also make sure that the FuzzyMatchStyles.xml file does not have the Read-only file attribute set.

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Scott Gurney
Strategic Sales Engineer
Alteryx, Inc.
nimeshkhatri
7 - Meteor

I am using admin version, running as admin and have changed the fuzzy match styles file attributes (was read only earlier and is unchecked now), still the same error. The other thread on this topic referred above has no solution either. 

Any more inputs?

ScottG
Alteryx Alumni (Retired)

@nimeshkhatri   Are you able to open the XML file in a text editor like Notepad?   If so, there must be something else going on.  In that case, please contact Alteryx Support for assistance, http://alteryx.com/support 

Scott Gurney
Strategic Sales Engineer
Alteryx, Inc.
rebeccaoskarsson
5 - Atom

Hi!

 

I have the same issue. I've tried to run Alteryx as an administrator and change to writing rights of the Fuzzy Match XML file. Even though I can edit the XML file in notepad, it doesn't have an effect when restarting Alteryx. 

 

What more to try? 

ScottG
Alteryx Alumni (Retired)

@rebeccaoskarsson   If you have Edit rights to the Fuzzy Match Styles XML file and the file does not have the Read-only attribute set, then I'm not sure what could be going on.  I think it might be prudent to contact Alteryx Support for assistance, http://alteryx.com/support.

Scott Gurney
Strategic Sales Engineer
Alteryx, Inc.
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