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SOLVED

Free Trial Form is not loading

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5 - Atom

I am trying to download the 14-day free trial for Alteryx Designer.  When I come to the download page, the form to download doesn't display.  It says "Loading Form", but never actually loads.   I left it open in the background for probably about an hour, but a form didn't display.   Can someone assist with downloading the free trial?  Picture below.

 

Thanks!

 

marythomson_0-1581457064231.png

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Alteryx Certified Partner
Alteryx Certified Partner

Can you try a different browser?  Chrome?

 

 Cheers,

 

 mark

Alteryx ACE & Top Community Contributor

Chaos reigns within. Repent, reflect and reboot. Order shall return.
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5 - Atom

It looks the same on Chrome, Edge, and IE.

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Alteryx Certified Partner

Hi @marythomson,

 

Could you try in chrome incognito mode?

 

If this solves your issue please mark the answer as correct, if not let me know!

 

Regards,

Jonathan

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Hi @Jonathan-Sherman,

 

Thanks for your help.

 

It looks the same in Chrome incognito as well.  Do you have any other suggestions?

 

Thanks,

Mary

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5 - Atom

The next day, the form is now loading.  I'm not sure what changed, but I was able to download and install the trial.  Thanks!

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