Alteryx Designer Discussions

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SOLVED

Formula Tool not working in 2018.2.4.47804

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8 - Asteroid

I cannot select + Add Column in my version of 2018.2.4.47804.

Please help!

 

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Alteryx Community Team
Alteryx Community Team

@marlline

 

Can you please post a screenshot of the behavior you are seeing?

 

Thanks

DanM

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8 - Asteroid

Formula Tool.JPG

 

I tried to click on "+" but nothing happened.

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Alteryx Certified Partner
Alteryx Certified Partner
This is the text that I received on report of this bug.

We have a defect created for the 2018.2 formula tool clicking issue and we have identified some workarounds. It appears the issue seems to happen when users have 2 monitors. Workarounds are listed below. I'll associate your case with the defect we have on file so I can keep you apprised of updates. In the meantime, if you have any questions please let me know.
work non-maximized
work on the other monitor
changing scaling on secondary monitor to 125%
Alteryx ACE & Top Community Contributor

Chaos reigns within. Repent, reflect and reboot. Order shall return.
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8 - Asteroid

After I move to the main monitor, it worked!!

 

OMG

Please FIX that!!!

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Alteryx Partner

I am using alteryx ver 2018.1.3.42973 and facing the same issue frequently and work around specified is also not working from me. Is this issue been rectified in the latest updates or is there any other work around on it.  

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Alteryx Partner

I am using alteryx ver 2018.1.3.42973 and facing the same issue frequently and work around specified is also not working from me. Is this issue been rectified in the latest updates or is there any other work around on it.  

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8 - Asteroid

This is a known defect recognized by Alteryx.

 

They say it usually happens to someone working with 2 screens.

 

Solutions:

1. Work only on the main screen

2. Don't show full screen when working on the 2nd.

 

So far both are working fine with me.

 

Hopefully this will be fixed soon.

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Alteryx Certified Partner

Are there any other work arounds 2018.1 ? I don't have a second screen, only the laptop and I am experiencing a similar problem. I am able to select add a new column or select an existing problem only if I use the laptop touch screen, but then I can't type anything. If I disable the touch screen then nothing in the configuration window works.

 

My current workaround is to modify the XML code and enter my formulas manually, but this is incredibly time consuming.

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6 - Meteoroid

We faced this problem for people using a single monitor (with older 32 bit laptops) . They just hit the enter button to add column and that worked. 

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