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Facing Issues while installing Outlook Tools in Alteryx 2019.3 version

Ramkrishna
5 - Atom

In my one the requirement of project i had to take input from Outlook attachment as excel file. I have downloaded Outlook tool from gallery.I have installed the Outlook tool without errors and after installing the tool, i have restarted the Alteryx Tool as well. But still i could not see Outlook tool in connectors tab. Can anyone guide me how can i install that tool?

4 REPLIES 4
jrgo
13 - Pulsar

Hi @Ramkrishna 

 

Try using the search feature to see if the tool shows up. If it does, you can actually drag/drop it into your canvas directly from the search results. If you don't see it, my guess is that it did not install correctly. Only other suggestion that comes to mind is to launch Designer in admin mode and open the tool installer (file > open workflow > browse > look for and open your .yxi file).

 

jrgo_0-1577120886583.png

laura2
6 - Meteoroid

I am having the same issue with installation. The files installed to C:\Program Files\Alteryx, but I am unable to see the Outlook Input tool in the Connector tool palette or through using the search functionality. I also tried opening Alteryx Designer in admin mode and re-running the installation process, but didn't have any luck there. Any other suggestions for troubleshooting installation? Thanks!

laura2
6 - Meteoroid

Update: Problem solved!

 

Make sure that the installer is directed to the Parent folder where the main Alteryx program is installed. This is not necessarily C:\Programs\Alteryx

andrewplaice
8 - Asteroid

I had the same problem today and first did a default install, which created an Alteryx folder in my program files, which when later troubleshooting, I mistook for the original install location.  Upon review my install was in another location and it corrected immediately upon reinstall.

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