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Alteryx designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.

Facebook Insights Connector Is not returning data in Alteryx version 11.7.4.37815

Meteoroid

Any one experiencing Invisio's Facebook Insights Connector not returning data in Alteryx version 11.7.4.37815 and have you found a solution?  Also does any oneknow who to get a Facebook App token/Page Token that doesn't expire?  It seems Facebook has been making changes to their APIs and have really communicated what those changes are. 

Alteryx Certified Partner

Hi @getcodin18,

 

It's not a tool I've used before, but the issue may be from their data breach they had last week. They invalidated various tokens for accounts that may have been compromised so you may just need to establish a new one.

 

Again, this may not be the reason for your issue, but it's the first thing I thought when I saw your post.

Jimmy
Teknion Data Solutions

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