6/17/21: We have completed maintenance for the Search functionality on the Community. If you are seeing any issues, please try to clear your cache first. If the issue persists please email Community@alteryx.com

Alteryx Designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.

Error when uploading excel file to Alteryx

ravipras_p
5 - Atom

Dear All,

 

The user is facing an issue while uploading an excel file into Alteryx.

Please find the error information below,

The plugin "c:\ProgramFiles\Alteryx\bin\plugins\AlteryxBasePluginsEngine.dll" could not be loaded:%1 is not a valid Win32(193).

 

Could you please provide your inputs.

 

Thank You!

2 REPLIES 2
joshuaburkhow
14 - Magnetar
14 - Magnetar

Does this happen with every excel file? Can they load a csv by chance? Can they run a sample workflow (Help > Samples) 

 

Have them restart Alteryx if that doesn't do it, you'll likely need to reinstall. 

Joshua Burkhow - Alteryx Ace | Global Alteryx Architect @PwC | Blogger @ AlterTricks
ravipras_p
5 - Atom

Hello,

 

The issue arises NOT only with a particular excel file,every excel file.

i)Need to check if they can load a csv file(for testing).

ii)Also need to verify if the user can run a Sample workflow(Help > Samples).

 

The re-installation has been done multiple times, but no luck.

 

Thank You!

Labels