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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Error 'One of the imput parameters is bad' is showing when activating the license key

Oscar_Martin
5 - Atom
‎09-20-2021 09:44 AM

Hello,

I support the provisioning of Alteryx Designer for my organization. I am contacted multiple times because of an error showing as 'One of the input parameters is bad. A license key could not be activated. Contact your license administrator for help with licensing'. 

Our users have been following the offline activation process, however I'm wondering if there's a way to prevent this error from happening so they can activate online.

Thanks for the help.

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atcodedog05
22 - Nova
22 - Nova
‎09-20-2021 09:58 AM

Hi @Oscar_Martin 

 

Please drop a mail to support@alteryx.com and fulfillment@alteryx.com. They should be able to help you out 🙂.

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