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Alteryx Designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer and Intelligence Suite.

Email Tool - Corrupted Attachment

jsdn14
7 - Meteor
‎11-21-2019 08:49 AM

Hello all,

 

I'm facing a problem with the email tool, mainly with the attachment option.

I need to attach a word document to send several emails, the problem is when I sent the emails the files are corrupted and people can't open it, I tried converting to pdf but no success and also I tried saving the files in One Drive but didn't work.

 

jsdn14_0-1574354559017.png

 

I'm curious because when I attached an excel file then the people receive the email with the attachment working correctly.

Below is a screenshot of the error, the file in my computer works well and I can open it without any problem so I don't know if it's something Alteryx does when sending the email:

jsdn14_1-1574354795947.png

 

Please let me know if you need more details and thanks for the help!

 

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LukaszKarpinski
8 - Asteroid
‎11-12-2020 03:12 AM

Hi ntobon,

 

I have read the whole topic and I have seen the bug related to colons but it does not apply in my case as there is only one recipient of the report, yet Alteryx still gives me the error.

 

Kind Regards,

Łukasz

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