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In a lot of cases (including ours, we use gmail) the SMTP will not have the client name in and it's just generic to the software, but obviously this is definitely something to check if the SMPT is actually right!
This looks like a configuration setting on the email server that you are trying to use, not in Alteryx.
An email server can be set up so that users have to be authenticated as themselves in order for an email to be sent out. Alteryx's email tool does not do this level of authentication today. If you need to be able to send email using authentication, you might look into extending this functionality using the Python tool, and a package like smtplib. This will allow you to log into the SMTP server before sending the email (note that this does require a password to be passed in, which may have its own drawbacks/issues).
Bonjour asilva, l'IT m'a confirmé que l'adresse SMTP est bonne, c'est outlook365 qui ne me laisse pas envoyé des emails automatiques sans authentification, j'aimerai pouvoir entrer mes codes d'authentification dans Alteryx mais cela ne me semble pas possible
For those of you following this thread, as of the 2019.3 version of Alteryx Designer we have authentication functionality within the Email Tool. Users can now enter their credentials (username & password), select an encryption method, and connect to the appropriate port number.
If you are interested in connecting to a Gmail or other email service that was not previously supported by Alteryx Designer, please refer to the following knowledge base article to learn more on how to do so.