Alteryx Designer Desktop Discussions

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Duplicate tools in tool palette

Karam
8 - Asteroid

Hello,

 

I've just installed latest version of Designer (2019.3) and for some reason I've got duplicate tools in the predictive tool palette. I tried to un-install all of my previous R/alteryx packages and re-install the latest version only, but this didn't resolve the issue. I'm not sure if I'm missing something in the installation process.

 

alteryx 2019.3.PNG

 

Also when I first open Designer, I get an exception like the image below.

error.PNG

 

Any advise on possible fixes? Thanks!

 

Karam

2 REPLIES 2
mjeckmans
7 - Meteor

Hey Karam,

 

The error message I also get incidentally. Also on shutdown by the way. I think they're unrelated to your other problem.

 

Are the tool directories subdirectories of the directories you set for Macro's? That could potentially be the issue.

Karam
8 - Asteroid

Well spotted, @mjeckmans! I just realised that the user settings are caching some old paths that are not needed with the new installation. Removing these paths did the trick! Many thanks for your thoughts.

 

Karam

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