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Download Tool Error - Error Transferring Data: Failure when receiving data from the peer

Alteryx Partner

I am trying to download an XLSX file from our company SFTP site. 


I used the sample workflow provided here to test:


Initially, it failed because I didn't have the port in the URL string, but I found another community post to help with that.


Now, I am getting an error: Error Transferring Data: Failure when receiving data from the peer.  I have seen other posts on the community, but they don't seem to fit my exact scenario.  In my LAN settings, I noticed that it is using an automatic configuration script.  


I'm not really sure what to do or try next, and I am not a programmer or developer.  Any help would be greatly appreciated.