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You're going to need to debug the data. If the column names are matching and you are getting some row matches then you're going to need to look at the mismatching values and figure out what is going on. This is not something we can do in an online message thread. You're going to need to find someone local who can help. If you aren't already working with a partner, I would suggest you either find someone within your company or see if the Alteryx sales team assigned to your company can suggest a local partner.