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Alteryx Designer Desktop Discussions

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Crew Macros - Runner Failing After Upgrade to 2021.2, error code -1073741512

jabramson
5 - Atom

After upgrading to the latest version of ALTERYX, the CReW Conditional Runners failed with the following error message:

 

Runner (1) Tool #2: The external program "Supporting Exes\AlteryxRunner.exe" returned an error code: -1073741512

 

We have been using the conditional runners for years without issue and several key production processes rely on these.

 

I have tried the following 'fixes' without success:

 

- Uninstalling and Reinstalling the CReW Macros

- Restarted the Server that ALTERYX designed is hosted on

 

Has anyone else experienced this issue?

 

4 REPLIES 4
MarqueeCrew
20 - Arcturus
20 - Arcturus

You may want to open a support ticket with Alteryx.  

support@alteryx.com

 

 cheers,

 

 mark

Alteryx ACE & Top Community Contributor

Chaos reigns within. Repent, reflect and restart. Order shall return.
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jabramson
5 - Atom

Already opened a ticket with them. Waiting for a reply...thought that maybe someone else already went through these hoops. 

 

Hopefully I don't have to roll back the upgrade.

jabramson
5 - Atom

Apparently this is a known issue with the latest release: 

 

DE29456Running Crew Macros results in an error.2021.2.1.35394

Known

 

 

I guess I am going to have to r

jabramson
5 - Atom

I mean to say I was going to have to roll back the upgrade.

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