community
cancel
Showing results for 
Search instead for 
Did you mean: 

Alteryx designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.
SOLVED

Carto Base Maps Not Rendering

Hi there,

 

I've been running several reports using the Carto base maps, and all of the sudden they just started rending completely blank (see below).

image.png

 

This is happening in my custom workflows as well as the sample workflow for the Report Map Tool. I've also tried all of the Carto variations.

 

Alteryx Certified Partner

I'm seeing the same thing. Seems like there's an issue with the Carto service right now. Other mapping services like DigitalGlobe seem to be working as expected, so it's probably just Carto.

 

You could reach out to support@alteryx.com to make sure your case is documented if you'd like. 

 

 

Highlighted
Alteryx
Alteryx

Hi @davewarren

 

Sorry for the inconvenience. The outage should be resolved now.

Thanks Travis!

 

It's working now. :)

Labels