Cannot input a yxdb file on ONEDRIVE Input tool. HELP ASAP

[TheaAbella000]

Hello, 

I tried to upload a yxdb file coming from OneDrive server to Onedrive input . Although I installed the version of onedrive that's compatible with O365, everytime i run it , it say "filename.yxdb is not a valid yxdb file" although it's REALLY a yxdb file as seen on file properties. Im sure my configuration were correct (file format chosen is yxdb).

Any issue here? That would be great.

[EmilyCR]

Hi @TheaAbella000 - Just reaching out to see if you're still experiencing issues bringing a .yxdb file type into Alteryx? If so, can you please send through the error? Do you have problems with any other file types? Thanks, Emily 

[TheaAbella000]

@EmilyCR Hello yea unfortunately    this is the warning/error i got and im sure the file im trying to upload is yxdb. Any idea what causing this? Thanks

[TheaAbella000]

No i dont have problems with other file

[TheaAbella000]

Any idea why?

[EmilyCR]

@TheaAbella000  Little hard to know why. Do you have the same issue with other .yxdb files, or just this particular sample file?

[mutama]

Hi @TheaAbella000 , do submit an official Support Ticket regarding this issue, so that the Alteryx Support Team can assist & troubleshoot this issue further.

How to submit a Support Case via the Case Portal: https://community.alteryx.com/t5/Alteryx-Community-Resources/How-To-Use-Case-Portal/ta-p/710195

Alteryx Case Portal FAQ: https://community.alteryx.com/t5/Alteryx-Community-Resources/Alteryx-Case-Portal-FAQ/ta-p/335817

Hope this helps and can point you to the right direction! 🙂

Best,

MU

[VojtechT]

Hi @TheaAbella000 , is it possible to share the yxdb file here? eventually also a workflow that produced the yxdb file?