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CReW→Runner Macro Error(Depand on person...)

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Alteryx Partner

In our company, 2 person is using CReW Macro→"Runner Macro"

However, we try to add 3rd person who can use Runner Macro, there is error every time...

 

3 person is using "Same Alteryx installer", "Same R installer" , "Same CReW Macro installer"....

I know 2019.3 batch have CReW error fix but all member use same latest installer.

 

Is there any HINT for solve this problem?

I think this is difficult to solve but it's hard for me to solve only myself..

 

Error code is following one.

Tool#2: the external program "SupportingExes\AlteryxRunner.exe" returned an error code: - 1073741511

 

thanks. Best regards.

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Alteryx Certified Partner
Alteryx Certified Partner

Hello @Becky ,

 

Have you tried this solution?:

 

https://community.alteryx.com/t5/Alteryx-Server-Discussions/CReW-macro-error-quot-SupportingExes-Alt...

 

Basically you would need to remove the tool and reconfigure it again. Maybe it works

 

Regards

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