Get Inspire insights from former attendees in our AMA discussion thread on Inspire Buzz. ACEs and other community members are on call all week to answer!

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Blank Screen on adding private gallery using SSO

amitbanwar
7 - Meteor

Dear Team,

 

I am facing issues in adding a private gallery on designer.

 

Post entering my corporate email id, I see a blank screen.

 

Please find the screenshots attached.

 

amitbanwar_0-1622444885116.png

amitbanwar_1-1622445022626.pngamitbanwar_2-1622445060438.png

amitbanwar_3-1622445076553.png

 

Kindly assist with this issue.

 

kr,

Amit

 

 

1 REPLY 1
SabrinaCB
Alteryx Alumni (Retired)

Hi @amitbanwar

  Thanks for posting on our community. This issue would best be addressed by contacting Alteryx Support. When creating a Support case please provide the following information for this issue:
 --- Version of Designer, including minor details such as 20.1.x (can obtain from Help --> About)

 --- Screenshot of proxy configuration, can obtain from Internet Options --> Connections --> LAN Settings
 --- Whether this is happening to other colleagues

 --- If you are on VPN or not
 --- Browser and version

Thank you!

Sabrina

Sabrina Blanck
Sr. Customer Support Engineer – Connectors SME
Alteryx, Inc.
Labels