Alteryx designer crashing

[viokeyn]

Hello,

I just downloaded the Alteryx Designer 2021.3 x64 (user), and it keeps crashing me just a couple of seconds after I lunch the app

what is the cause? and how can I solve it?

thank you

[andybenson]

I had also emailed the support team at Alteryx and just received this reply:

Dear Valued Customer,
We are currently experiencing an issue Alteryx Designer where the application closes upon opening and/or running workflows. Our team believes it has identified the root cause and is working to remedy the situation.
We are sorry for this inconvenience and thank you for your patience. An e-mail will be sent once this issue is resolved.
Alteryx Customer Support Team

Andy.

[iCFO]

FYI - Disconnecting from the internet will allow you to open and use Designer temporarily. Not a solution for workflows using online connectors, but it at least allows for some productivity.

[CatheyH]

Thanks for the update guys. Same here with 2020.4

[Jessica_Koch]

I was having the same issues earlier and its been working fine for me for the last 10 minutes or so. fingers crossed its fixed

[john_watkins]

Hopefully, someone from Alteryx will post the root cause for all this downtime.  It is a good learning experience for everyone for future troubleshooting.

[DataPrepChad]

Same here - lots of crashes with no warning or information as to why.

[LeonaSchaaf]

same here. Version 2021.3.2.54175     Extremely annoying  🙄

[Aegean]

Alteryx Designer 2021.3 x64  user, crash five times a day...drive me crazy...

[Genevieve]

Same problem here. I have been unable to run Alteryx today, 7 crashes and running. Alteryx Designer 2021.3 x64  user