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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Alteryx Tool Installer Issue (.yxi file type)

gianna_albano
6 - Meteoroid

Hello,

 

I'm having an issue in regard to a .yxi file type. The issues are outlined below:

 

1. My laptop is not recognizing that it is an Alteryx tool installer file. Instead in the file explorer, the icon is just the normal blue Alteryx icon instead of the orange installer icon.

2. When I double click on the .yxi file, I get the following error message: " 'sample.yxi' is not a supported install type."

 

Any help on this error, would be greatly appreciated!

2 REPLIES 2
ArtApa
Alteryx
Alteryx

Hi @gianna_albano - If yxi is not associated with Alteryx Designer, you can open Designer and then File->Open Workflow->Browse or simply Ctrl+O. Then you can find your installation file and run it.

gianna_albano
6 - Meteoroid

Hello,

 

I tried that and I still receive the same error message

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