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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Alteryx License Surrender & Transfer

Jeyaraj_M
7 - Meteor

Hi Team,

 

I would like to know the process for surrendering the Alteryx License or is there an option to transfer the license to the other user in the team?

 

Please let me on the same

 

Thanks,

Jeyaraj M

3 REPLIES 3
Emil_Kos
17 - Castor
17 - Castor

Hi,

 

Just deactivate the license and activate it on the other person account.

 

You should go to options and manage options in order to do so:

 

 

Emil_Kos_1-1614687174385.png

 

 

PaulTa
Alteryx Alumni (Retired)

Hey @Jeyaraj_M , 

 

We have some help doc to guide you through : https://help.alteryx.com/current/product-activation-and-licensing/manage

 

Any issue, please contact the Fulfillment team : fulfillment@alteryx.com

 

Many thanks,

 

Paul

Paul T.

echuong1
Alteryx Alumni (Retired)

The license simply needs to be deactivated, and then can be activated on another machine.

 

If a user is able to deactivate the license, the user can go to Options > Manage Licenses to do so. Alternatively, if the user is no longer available (maybe the user left the firm), a license admin can also revoke the license to free up the seat. Instructions here:

https://help.alteryx.com/current/product-activation-and-licensing/revoke-license-machine 

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