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Alteryx Designer Desktop Discussions

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SOLVED

Alteryx Designer not available for download.

tehguy1
5 - Atom

Hi,

 

I signed up for Alteryx Designer a couple of days ago and I received my key today. I went to activate the key and download the software. But when i input the key, I got brought to this page. 

 

I am signed up for the 3-month course but cannot seem to download the software.

 

Please advise. 

4 REPLIES 4
fmvizcaino
17 - Castor
17 - Castor

Hi @tehguy1 ,

 

I'm not sure why you are not seeing the downloads there.

I would suggest you to go through the flow of requesting a free trial, that way you will be also able to download Alteryx as well.

 

Also, if you want to discover what is really going on with your account, you can send an e-mail to fulfillment@alteryx.com

 

fmvizcaino_0-1589486349319.png

 

Best,

Fernando Vizcaino

 

londonhanson
Alteryx
Alteryx

Hello @tehguy1,

 

If you ever face this issue of not being able to download Designer again, please follow the steps in this article:

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/MyAlteryx-Blank-Downloads-Page/ta-p...

 

London Hanson

Customer Support Engineer
Alteryx, Inc.
cgreen744
5 - Atom

is there an Alteryx Designer that runs on a 32 bit windows machine?

 

ddiesel
13 - Pulsar
13 - Pulsar

Hi @cgreen744 

 

32-bit support was available up through version 2021.2.

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/End-of-Support-for-32-BIT-Database-...

 

You can still download this version:

 

2022-06-15_22-22-38.png

 

Hope this helps!

 

Thanks,

Deb

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